Digital Growth
258K
Cumulative service number
72H
Fastest delivery
100%
Traceable Leather Sources
66.32%
Repeat Purchase Rate
FEATURED ON
View AllFAQs
If you have any questions, you may wish to open the relevant question set, we will give you the appropriate answer
-
How do I choose the right shoe size?We recommend using our interactive Size Guide (based on US standards) and measuring your foot length. Still unsure? Email your measurements to support@brand.com for personalized advice. Pro tip: If between sizes, size up for wide feet or thick socks!
-
What if the shoes don’t fit or I want to return them?We offer free returns within 30 days (US customers only). Start your return via the Order Tracking page. Note: Shoes must be unused with original packaging. International returns: Contact us for a prepaid label (fee applies).
-
How long does shipping take, and are there customs fees?US orders arrive in 5-8 business days via DHL. All import duties and taxes are pre-paid at checkout – no hidden fees! Track your order in real-time here.
-
Is my payment secure? Can I apply multiple discount codes?We use 256-bit SSL encryption and accept Apple Pay/PayPal for extra security. Only one promo code can be used per order – but follow our Instagram for exclusive flash sales!